In this closing keynote, I dove into how designers can use their skills and tools to influence a truly green transition and shape a sustainable, equitable, and just future for all. I talked about how strategic design, sustainable thinking, and systems approaches can help us create solutions that benefit our communities and the world we live in.
In this talk, I discuss the State of DesignOps 2021 Global Report (released September 2021), and share information about the talk presenting the report results at DesignOps Summit 2021. I began the journey to better understand how one can position their career in design and DesignOps in extention, which then led to exploring more questions that can present a wider range of answers on the subject.
In this talk, I discuss the State of DesignOps 2021 Global Report (released September 2021), and share information about the talk presenting the report results at DesignOps Summit 2021. I began the journey to better understand how one can position their career in design and DesignOps in extention, which then led to exploring more questions that can present a wider range of answers on the subject.
When traditional organizations embrace change there lies a golden opportunity to build powerful teams that adopt state-of-the-art tooling and ways of working. I am presenting what that means for Posti (the Finnish Postal Service that exists since 1638), and the company’s journey in becoming an e-commerce player through the lens of design and lean design methods.
How Posti is shedding its skin with data-driven service design? Posti has been around for 400 years, first as the nation’s governmental postal carrier, now as a postal and logistics service company. With digitalization and the evolving customer expectations changing Posti’s market landscape, how can strategic service design and the adoption of radical data-drivenness help with the major transformation ahead?
In this episode of the Rosenfeld Review, Lou and I discuss the evolving landscape of design professionals’ needs, and how the Joint Futures Conference has changed to suit them. Rosenfeld Media was a key partner at Joint Futures in 2019, offering four full-day workshops (Jina Anne, Patrick Quattlebaum, Kristin Skinner, Nathan Shedroff)
Welcome to listen all about Joint Futures from a casual conversation between Dave Malouf, a design leader at Group of Humans and Angelos Arnis, a DesignOps lead at Elisa Oyj. A team of design professionals including Dave and Angelos are working hard to make this conference a reality and we are excited to welcome you in this auditory journey through Joint Futures and the topics we try to cover. Also a lot of mistakes and glitches, so buckle up!
In this episode of The Service Design Show, I join Marc to give an inside scoop for what we were planning for Joint Futures conference that took place in September 2019, in Helsinki.
What is the value of design? This question is overwhelmingly bounced around, not only on social media like design twitter, but also in meetings, in product teams, and in companies’ strategic steering groups. Rightly so, we all need to understand — even designers — the real value that design creates. To understand design holistically we need to observe and operate in multiple levels identified as craft, operations, and strategy.
DesignOps helps companies invest in design by operationalizing their workflow, hiring, alignment between teams, and more so that designers are able to focus on design work and let someone else take control of the rest. But who really needs DesignOps? When’s the right time to start thinking about it, and how does one even get started? I am joined by Sonja Krogius, Lead Designer at Nordkapp, to discuss DesignOps, the DesignOps meetup in Helsinki and more.